WARRANTY AND RETURNS

All GUSTAVE & CIE watches come with a 2-year international warranty. This warranty takes effect from the date your watch is shipped.

THE WARRANTY COVERS:

• A battery replacement (if required within the first 2 years).
• Any manufacturing defects or malfunctions of your watch / movement that are not related to a fall or impact.

This warranty does not cover any damage resulting from improper use, negligence, accidents, or failure to follow the instructions provided by GUSTAVE & CIE.

THE WARRANTY DOES NOT COVER:

• Water damage for models with a water resistance rating of 5 ATM.
• Damage due to daily wear and tear and aging of the watch.
• A broken or scratched crystal.
• Normal wear and tear of your watch strap.

From the date you receive your watch, you have 30 days to exercise your right of withdrawal and request a refund or exchange.

To make a return, please use only our returns portal via the button below.

All returned items must be received unused and in their original packaging. Damaged items will neither be refunded nor exchanged. The refund will be issued upon receipt of the goods.